The automotive industry is experiencing a significant transformation, especially in the way cars are purchased and delivered. Led by Tesla, the direct-to-customer approach has revolutionized traditional car buying practices, providing a smooth and hassle-free process. This shift has its advantages and disadvantages.

Pros:

• Convenience:
  Customers can order a car from home, avoiding the need to visit a dealership.
• Transparent Pricing:
  Pricing is clear without dealership involvement, removing negotiation and hidden charges.
• Customization:
  Buyers can personalize their vehicles directly on the manufacturer's website.
• Customer Experience:
  The direct model offers consistent and potentially superior customer service.

Cons:

• Test Driving Limitations:
  Limited opportunities for test drives, with reliance on virtual tours or short trials.
• Service and Support:
  Accessibility to servicing and support may be reduced without a dealership network.
• Delivery Wait Times:
  Custom orders and direct delivery might result in longer wait times compared to dealership purchases.

The Tesla era has revolutionized car buying by prioritizing customer convenience and satisfaction. While it challenges traditional dealership practices, it raises concerns about service availability and customer interaction. As the automotive industry evolves, it will be intriguing to observe how other manufacturers embrace or deviate from the direct-to-doorstep approach.